Shipping policy

We ship across India. Here is everything about rates, timelines and Cash on Delivery.

Free shipping	On orders above ₹2,000
Delivery time	Estimated for your PIN code, shown on every product page
Cash on Delivery	Available up to ₹20,000. First order needs a ₹200 advance
We ship with	Delhivery, XpressBees, DTDC and Bluedart

Shipping rates

Order value	Shipping
Under ₹2,000	₹99
Above ₹2,000	Free

Cash on Delivery

COD is available on orders up to ₹20,000.

Your first order: ₹200 paid online

If this is your first order with us, COD requires a partial payment of ₹200 at checkout. The rest is paid in cash when your order arrives.

The ₹200 is part of your order total, not an extra charge.

From your second order onwards, full COD is available up to ₹20,000 with no advance payment, once your first order has been delivered.

We introduced this because of a rise in fake orders and refused COD deliveries. It applies once, to your first order only.

COD fees

Order value	COD fee
₹0 to ₹2,000	₹50
₹2,001 to ₹5,000	₹100
₹5,001 to ₹10,000	₹150
₹10,001 to ₹20,000	₹200

COD terms

COD may be disabled at our discretion for certain high-risk PIN codes or customer profiles.
We may cancel a COD order at our discretion if we sense high risk after the COD verification call.
The ₹200 advance on a first COD order is non-refundable if delivery fails because the shipment is refused.
Any other partial COD fee collected is non-refundable if delivery fails due to rejection of the shipment by the customer.
Open box delivery is not available on COD orders. If you have any doubt about a product, including compatibility, please contact our support team before ordering.

Delivery timeline

We no longer quote a single all-India delivery window, because it was never accurate for everyone. Instead, each product page gives you an estimate for your address.

Enter your delivery PIN code on the product page and we will show you the delivery estimate our courier gives for sending that product to that PIN code. The date comes from the courier's own network and transit times, so a metro address and a remote one will see different dates for the same product.

This is an estimate, not a promised date

The estimate is provided by the courier and is not a commitment or a guaranteed delivery date. Once a shipment leaves our warehouse it is in the courier's hands, and delays caused by courier operations, weather, regional disruptions, strikes, peak or festive season volumes, or an incomplete or unreachable address are outside our control.

What we can commit to is that you will not be left chasing it alone. If your order is running late or appears stuck, write to us and we will do our best to escalate with the courier, coordinate with them and follow up until your order is delivered, keeping you updated along the way.